Accessibility Statement

Prudent Haven seeks to provide people with disabilities meaningful access to information about the practice, available psychiatric services, appointment pathways, patient resources and general website features.

We aim to consider accessibility when designing, reviewing, maintaining and updating website content. We also welcome feedback from people who encounter difficulty accessing any part of the website.

Our accessibility work is informed by generally recognized practices and the Web Content Accessibility Guidelines 2.2 . We aim to use Level AA criteria as a guiding standard where reasonably applicable.

This statement describes our goal and ongoing efforts. It should not be interpreted as a certification, representation or guarantee that every page, feature, file or third-party service currently satisfies every accessibility success criterion.

As part of our website accessibility efforts, we seek to consider features such as:

This website may link to or use services operated by third parties, including appointment scheduling, billing, patient-portal, analytics, security, embedded-media or communication platforms.

Those services are independently designed and controlled by their respective providers. Their accessibility may not be fully controlled by Prudent Haven, but we welcome reports of barriers encountered while using a third-party service through our website.

Although we work to improve accessibility, some content or functionality may not yet provide an equally effective experience in every browser, device, assistive technology or configuration.

Possible limitations may include:

• Older documents or files that have not yet been fully remediated.
• Content, forms or controls supplied by third-party plugins and external platforms.
• Automatically generated content or technical compatibility issues.
• Temporary accessibility issues introduced during website maintenance or updates.

When we identify a barrier within our control, we will make reasonable efforts to investigate and improve it.

If website content or functionality is difficult to access, please contact Prudent Haven. We will make reasonable efforts to provide the requested information or service through an appropriate alternative method.

To help us understand the issue, please provide as much of the following information as you are comfortable sharing:

• The page address or name of the affected content.
• A brief description of the accessibility barrier.
• The browser, device or assistive technology used.
• Your preferred method for receiving assistance.

Please do not include unnecessary medical, diagnostic, medication or other sensitive health information in an initial accessibility request.

Accessibility feedback helps us identify areas that may need improvement. Contact the practice if you encounter a barrier or need reasonable assistance accessing public website information.