Terms of Use

By accessing or using prudenthavenbh.com, you acknowledge that you have read and agree to these Terms of Use and the applicable Privacy Policy .

If you do not agree with these Terms, please stop using the public website.

These Terms apply only to the public website. Separate agreements, consents, notices, financial policies, patient-portal terms and third-party terms may apply to scheduling, billing, telehealth and clinical care.

The website provides general information about Prudent Haven, psychiatric services, conditions, telepsychiatry, insurance, appointment pathways, patient resources and related educational subjects.

Website information is not individualized medical or mental-health advice and should not be used to diagnose a condition, select treatment, change medication or determine whether symptoms require urgent attention.

Seek advice from an appropriately qualified healthcare professional regarding individual health concerns.

Visiting the website, reading content, sending an email, submitting a general contact form or requesting an appointment does not by itself establish a clinician-patient relationship with Prudent Haven or Dr. Sylvia Nnamdi-Enwerem.

A clinical relationship is established only after applicable intake, eligibility, scheduling, consent and clinical processes have been completed and the practice confirms acceptance for care.

Do not use the public website, contact form, email or voicemail for emergencies, crisis intervention, urgent medication concerns or time-sensitive clinical communication.

If there is immediate danger or a medical emergency, call 911 or go to the nearest emergency department. For mental health, suicide or substance-use crisis support in the United States, call or text 988.

Service descriptions do not guarantee current availability, clinical appropriateness, insurance coverage, acceptance for treatment or access in every location.

Eligibility may depend on clinical needs, age, patient location, provider licensure, technology, insurance, appointment availability, service scope and the practice’s ability to provide appropriate follow-up.

Telepsychiatry patients must be physically located in a state where the provider is legally permitted to practice at the time of the appointment. Prudent Haven currently serves eligible patients in North Dakota, Minnesota and Arizona.

When using this website, you agree to:

• Use the website only for lawful and appropriate purposes.
• Provide accurate information when voluntarily submitting a form.
• Avoid submitting another person’s information without appropriate authorization.
• Avoid including unnecessary medical, financial or identifying information in general communications.
• Use secure practice-directed methods for clinical communication when available.
• Review applicable external terms before using a third-party service.

You may not:

• Use the website for unlawful, fraudulent, threatening, abusive or harmful activity.
• Attempt unauthorized access to the website, server, forms, databases, accounts or related systems.
• Introduce malware, malicious code, spam, automated attacks or disruptive content.
• Interfere with website operation, security or another person’s access.
• Misrepresent your identity, authority, affiliation or relationship with Prudent Haven.
• Copy, scrape, frame, republish or commercially exploit substantial website content without permission.

Prudent Haven may restrict public website access when reasonably necessary to address misuse, protect security or comply with applicable law.

You are responsible for information you voluntarily submit through the general website contact form or other public website features.

By submitting an inquiry, you authorize Prudent Haven and its authorized service providers to process the information as reasonably necessary to receive, route, review and respond to your communication.

Do not submit content that is unlawful, defamatory, threatening, infringing, misleading, malicious or unrelated to the intended purpose of the form.

Unless otherwise identified, the website’s branding, design, organization, written content, graphics and original materials are owned by or licensed to Prudent Haven and are protected by applicable intellectual-property laws.

You may view and print reasonable portions of the public website for personal, noncommercial, informational use. You may not materially modify, republish, sell or present website content as your own without authorization.

Photographs, fonts, icons, software and other third-party materials remain subject to the rights and licenses of their respective owners.

The website may link to appointment scheduling services, patient portals, telehealth platforms, payment services, educational resources or other independently operated websites and services.

External providers control their own content, availability, privacy, accessibility, security and terms. Selecting an external link may take you away from prudenthavenbh.com.

Appointment scheduling, billing, payment, portal or related functions provided through an external service are subject to that provider’s processes, terms, privacy practices and applicable policies.

A link to an external resource does not necessarily constitute endorsement of all content, services or policies provided by that organization.

Public website information is handled as described in the Privacy Policy . Information associated with healthcare services may also be governed by Prudent Haven’s Notice of Privacy Practices .

Ordinary email and general website forms may not be appropriate for detailed clinical information, medication requests, passwords, payment-card information or other sensitive information.

Electronic communications can be delayed, filtered, misdirected or accessed by unintended recipients. Do not assume a message has been received or acted upon until the practice responds.

Prudent Haven seeks to provide useful and accurate information, but healthcare knowledge, technology, insurance participation, service availability and applicable requirements may change.

The public website is provided on an “as available” basis. To the extent permitted by law, Prudent Haven does not guarantee uninterrupted access, error-free operation, complete accuracy or compatibility with every browser, device or assistive technology.

Website content may be revised, corrected, removed or updated without prior notice.

To the maximum extent permitted by applicable law, Prudent Haven and its authorized representatives will not be responsible for indirect, incidental, consequential, special or punitive damages arising solely from use of, inability to use or reliance on the public website or independently operated external services.

Nothing in these Terms excludes or limits liability, professional responsibilities, statutory rights, duties or remedies that cannot lawfully be excluded or limited.

These Terms do not waive rights available under applicable healthcare, privacy, professional-practice or consumer-protection laws.

These Terms are governed by the laws of the State of North Dakota, except where another applicable law must control.

If any provision is found invalid or unenforceable, the remaining provisions will continue to apply to the extent permitted by law.

Prudent Haven may update these Terms when website features, services, vendors or applicable requirements change. Revised Terms will be posted on this page with an updated effective date.

Contact Prudent Haven with nonurgent administrative questions regarding these Terms of Use.