Frequently Asked Questions
Use the Book an Appointment link to review current availability and begin the scheduling process. You may be asked to provide contact, insurance or payment information and complete required new-patient paperwork before your visit.
Select evening and weekend appointment times may be available. Requesting an appointment does not guarantee acceptance for treatment; eligibility and clinical appropriateness are reviewed as part of the intake process.
Your initial evaluation includes a detailed discussion of your symptoms, medical and psychiatric history, current medications, previous treatment, daily functioning, concerns and personal goals.
Dr. Sylvia uses this information to better understand the clinical picture and discuss appropriate next steps. An evaluation does not guarantee a particular diagnosis, medication or treatment plan.
Services include comprehensive psychiatric evaluations, psychiatric medication management, adult ADHD evaluation and treatment, follow-up psychiatric care, secure virtual appointments, patient and medication education, supportive interventions, collaborative treatment planning and psychiatric second opinions when clinically appropriate.
Visit the Services page for additional information.
Prudent Haven evaluates and treats a range of psychiatric concerns, including anxiety disorders, depression and other mood disorders, adult ADHD, trauma-related disorders, obsessive-compulsive disorder, personality disorders, life transitions, sleep and stress-related concerns, psychotic disorders and substance-use disorders.
Treatment is individualized, and not every presentation or treatment approach is appropriate for every patient. Visit the Conditions We Treat page for more information.
Prudent Haven primarily provides psychiatric care for adults and older adults. If you are seeking care for a younger patient, contact the practice to ask about current eligibility or appropriate referral options.
Yes. Prudent Haven is a 100% virtual psychiatric practice, and appointments are conducted through secure video.
You will need a private location, reliable internet access and a compatible device with working audio and video.
Prudent Haven serves eligible patients in North Dakota, Minnesota and Arizona. At the time of your appointment, you must be physically located in a state where Dr. Sylvia is authorized to provide care.
Your identity and physical location may be verified at the beginning of the visit.
Yes. Medication management may include reviewing treatment options, expected benefits, potential risks, alternatives, medication response, side effects and follow-up needs.
Medication is prescribed only when clinically appropriate. Completing an evaluation does not guarantee that medication—or a particular medication—will be prescribed.
Supportive therapeutic conversation, psychoeducation, motivational interviewing and practical coping strategies may be incorporated into psychiatric visits when clinically appropriate.
Patients who would benefit from specialized or ongoing psychotherapy may be encouraged to work with a therapist alongside their psychiatric care at Prudent Haven.
Current insurance options may include Aetna, Cigna, Carelon Behavioral Health, Blue Cross Blue Shield of Minnesota, Blue Cross Blue Shield of North Dakota (BCBSND), Independence Blue Cross (IBX) — Virtual National Network, and Horizon Blue Cross Blue Shield of New Jersey — Virtual Network.
Insurance and network participation can change, and not every product offered by a listed company is necessarily included. Coverage depends on your specific plan, location, benefits, deductible, copayment and other payer requirements. Review the Insurance & Payment page and verify current eligibility before your visit.
Self-pay options may be available if you do not have insurance, your plan is not participating, or you choose not to use insurance.
Confirm current fees and payment requirements before your appointment because fees and billing arrangements may change.
Prudent Haven uses appropriate privacy and security practices for clinical care and authorized communications. Detailed clinical information should be submitted only through an approved secure method.
Please do not include sensitive medical information in ordinary email or the general website contact form. Review the site's Privacy Policy and applicable Notice of Privacy Practices for additional information.
Yes, when clinically appropriate and with your authorization. Coordination may include communicating with your therapist, primary care clinician or another healthcare professional involved in your care.
Prudent Haven, its website, email, voicemail and contact forms are not emergency services and are not continuously monitored.
If there is immediate danger or a medical emergency, call 911 or go to the nearest emergency department. For mental health, suicide or substance-use crisis support in the United States, call or text 988.